Welcome to Evergreen Resale Sdn. Bhd. These Terms & Conditions govern your use of our website and your purchase of products or services from us.
By accessing our website, submitting an enquiry, requesting a quotation, placing an order or purchasing from us, you agree to these Terms & Conditions.
1. Company Information
This website is operated by:
Evergreen Resale Sdn. Bhd.
Company Registration No. 202601034617 (1696712-H)
488B-6-23, Midlands Park, Onestop
Jalan Burma
10350 George Town
Pulau Pinang, Malaysia
Email: evergreen_resale_sb@outlook.com
2. Products & Services
Evergreen Resale Sdn. Bhd. supplies office supplies, office equipment and related products.
We make reasonable efforts to ensure that product descriptions, specifications, images, pricing and other information displayed on our website or quotations are accurate.
However, product appearance, packaging, specifications or availability may occasionally differ from the information shown.
We reserve the right to update, replace or discontinue products without prior notice.
3. Quotations
Any quotation issued by Evergreen Resale Sdn. Bhd. is subject to the terms stated in the quotation.
Unless otherwise specified, quotations may be subject to:
- Product availability
- Supplier availability
- Delivery charges
- Applicable taxes or fees
- Changes in supplier or market pricing
- The validity period stated in the quotation
A quotation does not constitute a confirmed order until it has been accepted and confirmed by Evergreen Resale Sdn. Bhd.
4. Orders
All orders are subject to acceptance and availability.
An order will only be considered confirmed after we have accepted the order and, where applicable, received the required payment or deposit.
We reserve the right to reject or cancel an order where reasonably necessary, including in cases of:
- Product unavailability
- Incorrect pricing or product information
- Payment issues
- Suspected fraudulent activity
- Delivery restrictions
- Errors in order details
- Circumstances beyond our reasonable control
5. Pricing
Prices may be displayed on our website, provided through quotations or communicated directly to customers.
Unless otherwise stated, delivery charges, installation charges, taxes or other applicable fees may be charged separately.
We reserve the right to revise prices at any time before an order is confirmed.
If a pricing error is discovered after an order has been submitted, we will contact the customer before proceeding with the affected order.
6. Payment
Payment must be made using the payment methods accepted by Evergreen Resale Sdn. Bhd.
Depending on the nature and value of the order, we may require:
- Full payment before processing
- A deposit
- Payment according to agreed credit terms
- Other payment arrangements specified in a quotation or invoice
Orders may not be processed or dispatched until the required payment has been received.
7. Shipping & Delivery
Delivery arrangements are subject to our Shipping Policy.
Delivery times provided are estimates and may vary depending on product availability, delivery location, courier services and other circumstances.
Customers are responsible for providing accurate and complete delivery information.
8. Cancellations
Order cancellations are subject to our Cancellation Policy.
Customers should submit cancellation requests as soon as possible.
Orders that have already been processed, specially sourced, customised, packed or dispatched may not be eligible for cancellation.
9. Returns & Refunds
Any returns, exchanges or refunds will be handled according to our applicable Return & Refund Policy.
Customers should inspect products upon receipt and notify us promptly if any item is damaged, defective, incorrect or incomplete.
10. Custom, Special & Bulk Orders
Customised, specially sourced, made-to-order or bulk products may be subject to additional terms.
Once such orders have been confirmed or procurement has commenced, they may not be eligible for cancellation, return or refund except where required under applicable law or otherwise agreed by Evergreen Resale Sdn. Bhd.
11. Product Availability
All products are subject to availability.
If an ordered product becomes unavailable, we may contact the customer to offer:
- An alternative product
- A revised delivery schedule
- Cancellation of the affected item
- A refund where applicable
12. Website Use
You agree to use our website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities
- Attempt to gain unauthorised access to our website or systems
- Introduce viruses, malware or other harmful material
- Interfere with the operation or security of the website
- Copy or misuse website content without permission
13. Intellectual Property
Unless otherwise stated, all website content, including text, graphics, logos, product descriptions, layouts and other materials, belongs to Evergreen Resale Sdn. Bhd. or is used with permission.
Such content may not be copied, reproduced, distributed or used for commercial purposes without prior written permission.
14. Third-Party Services
Our website or business operations may involve third-party service providers, including courier companies, payment providers, suppliers and technology providers.
Evergreen Resale Sdn. Bhd. is not responsible for delays, interruptions or failures caused solely by third parties that are beyond our reasonable control.
15. Limitation of Liability
To the extent permitted by applicable law, Evergreen Resale Sdn. Bhd. will not be liable for indirect, incidental or consequential losses arising from the use of our website, products or services.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or liabilities that cannot legally be excluded or limited.
16. Force Majeure
We will not be responsible for delays or failure to perform our obligations where such delay or failure results from events beyond our reasonable control.
These may include natural disasters, severe weather, government actions, transportation disruptions, supplier interruptions, labour disputes, system failures or other unforeseen circumstances.
17. Privacy
Your personal information will be handled in accordance with our Privacy Policy.
By using our website or providing personal information to us, you acknowledge that your information may be processed in accordance with that policy.
18. Changes to These Terms
Evergreen Resale Sdn. Bhd. may update these Terms & Conditions from time to time.
Any revised version will be published on our website with an updated effective date.
Your continued use of our website or services after changes are published will be subject to the updated Terms & Conditions.
19. Governing Law
These Terms & Conditions are governed by the applicable laws of Malaysia.
Any dispute arising from these Terms & Conditions, our website, products or services will be subject to the jurisdiction of the courts of Malaysia, unless otherwise required by applicable law.
20. Contact Us
For questions regarding these Terms & Conditions, please contact:
Evergreen Resale Sdn. Bhd.
Company Registration No. 202601034617 (1696712-H)
488B-6-23, Midlands Park, Onestop
Jalan Burma
10350 George Town
Pulau Pinang, Malaysia