Evergreen Resale Sdn. Bhd. (Company Registration No. 202601034617 (1696712-H)) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, contact us, submit an enquiry, request a quotation or purchase products or services from us.
1. Information We Collect
We may collect personal information including, but not limited to:
- Your name
- Company or business name
- Telephone number
- Email address
- Billing or delivery address
- Information submitted through enquiry or contact forms
- Order, quotation and transaction information
- Payment-related information where applicable
- Technical information such as your IP address, browser type, device information and website usage data
We only collect information that is reasonably necessary for our business operations and the services we provide.
2. How We Use Your Information
We may use your personal information to:
- Respond to enquiries and requests for quotations
- Process and fulfil orders
- Communicate with you regarding products, services, deliveries or transactions
- Provide customer support
- Maintain business and accounting records
- Improve our website, products and services
- Prevent fraud or misuse of our website
- Comply with applicable legal and regulatory requirements
- Send promotional or marketing communications where permitted and where you have provided the necessary consent
You may request to stop receiving promotional communications from us at any time.
3. Disclosure of Personal Information
We do not sell or rent your personal information.
Where necessary, we may disclose information to trusted third parties such as:
- Delivery and logistics providers
- Payment service providers
- IT and website service providers
- Professional advisers, auditors or accountants
- Government authorities or regulatory bodies where required by law
We take reasonable steps to ensure that third parties handling personal information on our behalf protect that information appropriately.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and enhance your browsing experience.
You may disable or manage cookies through your browser settings. Certain website features may not function properly if cookies are disabled.
5. Protection of Your Information
We take reasonable administrative, technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, meet our business requirements and comply with applicable legal, accounting or regulatory obligations.
When personal information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it.
7. Your Rights
Subject to applicable Malaysian law, you may contact us to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent where processing is based on your consent
- Request information regarding how your personal data is being processed
- Raise questions or concerns regarding the handling of your personal information
We may require reasonable verification of your identity before processing certain requests.
8. Third-Party Websites
Our website may contain links to websites operated by third parties. Evergreen Resale Sdn. Bhd. is not responsible for the privacy practices, security or content of those external websites.
We encourage you to review the privacy policies of third-party websites before providing personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features or applicable requirements.
Any updated version will be published on this website together with its revised effective date.
10. Contact Us
If you have any questions, requests or concerns regarding this Privacy Policy or the handling of your personal information, please contact:
Evergreen Resale Sdn. Bhd.
Company Registration No. 202601034617 (1696712-H)
488B-6-23, Midlands Park, Onestop
Jalan Burma
10350 George Town
Pulau Pinang, Malaysia
Email: evergreen_resale_sb@outlook.com
This Privacy Policy is intended to be read together with any other notices or terms provided by Evergreen Resale Sdn. Bhd. regarding the collection and use of personal information.